Week Discussion

As discussed, Loaning is one of the developing countries which have rhodium reserves under its surface. Talking about the Loaning, it is famous for his pastoral settings and there are nomadic tribes who usually drive cattle and gain their living. One of the significant Importance that this country has Is related to the Loaning monkeys who lives In the vulgar hardwood forest which are not found anywhere around the world. Looking at the literacy rate of the country, 90% of the population is illiterate. Other than this, child mortality rate is highest and the life expectancy of the population is 5 years.Modern infrastructure is almost nonexistent exterior the capital of Loaning. Natural environment is almost unspoiled which is because economic developments did not happen in the past years (Farrell et. Al, 2011). As discussed, Loaning is one of the developing countries which have rhodium reserves under its surface. Talking about the Loaning, it is famous for his pastoral settings and the re are nomadic tribes who usually drive cattle and gain their living. One of the significant importance that this country has Is related to the Loaning monkeys who lives In the virgin hardwood rest which are not found anywhere around the world.Looking at the literacy rate of the country, 90% of the population Is Illiterate. Other than this, child mortality rate Is highest and the life expectancy of the population Is 45 years. Modern Infrastructure Is almost nonexistent exterior the capital of Loan. Natural environment Is almost unspoiled which is because economic developments did not happen in the past years (Farrell et. Al, 2011). As discussed, Loaning is one of the developing countries which have rhodium reserves under its surface. Talking about the Loaning, it is ammos for his pastoral settings and there are nomadic tribes who usually drive cattle and gain their living.One of the significant importance that this country has is related to the Loaning monkeys who lives in the virgi n hardwood forest which are not found anywhere around the world. Looking at the literacy rate of the country, 90% of the population Is illiterate. Other than this, child mortality rate is highest and the life expectancy of the population is 45 years. Modern Infrastructure is almost nonexistent exterior the capital of Loan. Natural environment Is almost unspoiled which Is cause economic developments did not happen In the past years (Farrell et. Al, 2011 ).As discussed, Loaning is one of the developing countries which have rhodium reserves under its surface. Talking about the Loaning, it is famous for his pastoral settings and there are nomadic tribes who usually drive cattle and gain their living. One of the significant importance that this country has is related to the Loaning monkeys who lives in the virgin hardwood forest which are not found anywhere around the world. Looking at the literacy rate of the country, 90% of the population is illiterate. Other than this, child mortality rate is highest and the life expectancy of the population is 45 years.Modern infrastructure is almost nonexistent exterior the capital of Loaning. Natural environment is almost unspoiled which is because economic developments did not happen In the past years (Farrell et. Al, 2011). As discussed, Loan Is one of the developing countries which have rhodium reserves under Its surface. Talking about the Loan, It Is famous for his pastoral settings and lives in the virgin hardwood forest which are not found anywhere around the world. Did not happen in the past years (Farrell et. L, 2011).As discussed, Loaning is one of this country has is related to the Loaning monkeys who lives in the virgin hardwood the country, 90% of the population is illiterate. Other than this, child mortality rate is highest and the life expectancy of the population is 45 years. Modern infrastructure is almost nonexistent exterior the capital of Loaning. Natural environment is almost years (Farrell et. Al, 2011). As discussed, Loaning is one of the developing countries the population is illiterate. Other than this, child mortality rate is highest and the life expectancy of the population is 45 years.Modern infrastructure is almost nonexistent exterior the capital of Loaning. Natural environment is almost unspoiled which is because economic developments did not happen in the past years (Farrell et. Al, 2011). As discussed, Loaning is one of the developing countries which have rhodium economic developments did not happen in the past years (Farrell et. Al, 2011). As discussed, Loaning is one of the developing countries which have rhodium reserves significant importance that this country has is related to the Loaning monkeys who did not happen in the past years (Farrell et. Al, 2011).

United States Undemocratic

During the nineteenth century, the United States of America was both democratic and undemocratic. As a newly independent country from Great Britain, the U. S tried to stay away from the tyrannical government which they had before. America believed that by giving people a say in the government and granting more rights to citizens, they would prove to be a successful government. However, although they seemed to be democratic, the United States still had some undemocratic aspects. The United States during the mid-1800s believed that by giving people the right to vote on government issues and the right to vote for legislatures made their government democratic. However, not everyone was given the right to vote. During the mid-1800s, women were deprived from the right to vote. At the Seneca Falls Convention of 1848, women gathered together to fight for the right to vote. Lucretia Mott and Elizabeth Cady Stanton both stated that â€Å"He has never permitted her to exercise her inalienable right to the elective franchise; He has compelled her to submit to laws, in the formation of which she had no voice†¦Ã¢â‚¬  (Document 2). Women were treated as inferiors to men and had very little rights. Harriet Martineau describes the status of the American women in her 1834 visit to the United States (Document 6). She quotes that â€Å"every man in the towns an independent citizen; every man in the country a landowner†, however the woman of American were granted no such rights. By holding women back from the right to vote, the United States was undemocratic. As America began to expand, the need for more workers increased. The states in the south needed more workers to farm, while the north needed workers in factories. The Southerners used slaves to take care of their massive plantations. These slaves were given no salary, improper food, and improper living conditions. The slaves worked hard, long hours and were whipped if their job did not satisfy their owner. Slavery was so bad that many tried to escape using different unique methods. Henry â€Å"Box† Brown desired freedom so much that he shipped himself in a small box to a slave free state (Document 1). Many believed that inside the crate there were dry goods, however to their surprise, an African American man appeared and was now a free man. Unlike the South however, the North rejected the idea of slavery. They believed that it was against the Constitution and should be abolished. However, the Northerners needed people to work in their factories. Although they believed slavery was worse, they hired children and adults to work in the factories for long hours with little pay. Working in a factory was dangerous; many workers were abused and due to their working conditions were often sick. From the 1840’s cartoon contrasting slavery in the American South with â€Å"wage slavery† in the American North, there is very little difference from the way the workers and slaves were treated (Document 4). Slaves and factory workers had no control over their lives and thus made the American system undemocratic. Slaves and factory workers were not the only people who were treated as inferiors. Stereotyping of immigrants became a popular trend during the mid-1800s. As more immigrants arrived, the American citizens believed they were superior to such people and treated with utmost disrespect. The Irish were depicted as drinkers and uneducated, while the Germans were also associated with drinking. Many Americans became known as nativists. Nativists were those that favor the ideas of people already living in the land as opposed to immigrants. These people tried to protect the ballot from Irish and German immigrants. The nativists felt that the immigrants stole the ballots because they were unaware of their new land and government and were taking ballots away from those that were living in America for years. In the illustration of an Irish immigrant and a German immigrant, we see them stereotyped as drinkers by the barrels surrounding their bodies, and it shows them actually stealing the ballot (Document 5). This steered a sense of hatred for the immigrants by the American citizens. These new immigrants were treated as second-citizens in this undemocratic nation. Even people native to the land were still treated without respect. In the painting of â€Å"the Trail of Tears†, innocent men, women and children were thrown out of their land because they Native Americans (Document 3). The U. S government showed no sympathy for them and forced them to move to a new location. On this voyage known as the â€Å"Trail of Tears†, many Native Americans lost their lives because of improper food and health care. Forcing the Native Americans out of their homes showed other nations that the U.  S government was not very democratic as it preached. Although the United States was seen as unfair in some aspects, the United States was still considered democratic during the mid-1800s. The United States was still viewed as a land of freedom and pride. During the Jacksonian era, it was the fight for the common man to have a say in the government. The United States did not want powerful and rich civilians to be running the government, but hoped that the common man would help America become a stronger nation. In the painting â€Å"Canvassing for a vote†, it is the role of the common man to have a say in the government. The United States proved its democratic status through the vote of the common man. In the early 1800’s, the United States was a fairly new country. After being ruled under a tyrannical government, the United States feared that by giving the government so much power it would lead to a government like Great Britain. The United States was known as a democratic nation, where the people had a great say in the government. However, citizens considered this new nation to have some undemocratic ways. Still the United States was considered a land of freedom and prosperity.

The Engineering Disciplines Essay Example | Topics and Well Written Essays - 1000 words

The Engineering Disciplines - Essay Example This indicates the numerous career paths that a civil engineering professional can pursue. All civil engineers must have a bachelor’s degree, while advanced degrees are only essential for individuals who want to enter into academic, research, and managerial positions (Bugliarello, 1994). With the various civil engineering disciplines a civil engineer has a lot of fields to choose from. Civil engineering has progressively been developing and thus moving away from the gold-standard which required the necessity to design so as to function and grown into the need to embrace the ability to design to environmental and cost compatibility. This revolution has occurred due to the presence of web and the computers. With the availability of computers, the manual computations and the slide rule have been done away. Designs are now made with the use of Computer Aided Programmes. Geomatics Engineering Geomatics engineering entails the collection of data in the field so that it can be used i n the calculation of mapmaking information which is then used in performing computer-aided drafting and computations. An individual aspiring to be a geomatics engineering professional should take courses in; land information systems, construction surveying, surveying drafting, computer applications in surveying, mapping, fundamentals of imaging/photgrammetry and cartography and GIS software. Some of the places of work for a geomatics engineer can be working for the forest service, agencies for Bureau and land management, national government agencies, highways departments and for small and large engineering survey firms (Drennon, 2005). With the numerous courses studied while doing a geomatic engineering course it opens up a big field for opportunities of employment. The geomatics engineering field has been opening up in the past to include some of the emerging trends such as remote sensing, Geographic information systems (GIS), global navigation satellite system (GNSS), and geodesy. The military have also been having a major interest in this field as it helps them in creating effective and efficient navigation systems which they can use for security purposes. This is an indication on the geomatics engineering opens up various opportunities which are challenging and interesting. Mechanical Engineering Mechanical engineering is among the broadest and widest engineering disciplines. The mechanical engineering discipline entails the manufacture, design, development, and the use of test tools on machines, engines, and mechanical devices. Strong math and science skills are essential for a career in the mechanical engineering discipline. This requires the studying of courses in energy-transfer, engineering science, mechanics and manufacturing disciplines. That is why the primary areas for specialization of mechanical engineers include design mechanics, manufacturing, energy and automotive. Mechanical engineers always work with all aspects of machinery and tools inclu ding design, development, and research phases which allow them various career options within the field. With a bachelor’s degree a mechanical engineer can start with entry level jobs progressing to become chief mechanical engineer. Mechanical engineers can also work in agriculture production or manufacturing, technical sales, maintenance and can become managers or administrators (The Engineer, 2004). Some

Quality Improvement Initiatives Research Paper Example | Topics and Well Written Essays - 2750 words

Quality Improvement Initiatives - Research Paper Example It is evidently clear from the discussion that the changes that have largely inspired the need to improve quality of service in the healthcare to include advancement in technology, the need to increase effective use of resources amidst the rising cost of health care, changing patient needs due to new infections or new guidelines. Quality in health care institutions is a product of a number of factors, which are related either directly or indirectly to health care procedures. These factors do not work independently but jointly to determine the quality of health care that an institution gives, therefore, the quality of healthcare will be affected depending on the number of factors that directly affect it. One of the factors that affect the quality of healthcare is the management of health institutions; institutions that enjoy good management are likely to provide quality healthcare compared to the institutions with poor management. Institutions with visionary and proactive leaders who are genuinely involved in the affairs of the facilities they are in charge usually report higher levels of customer satisfaction in comparison to those whose leadership adopts a hands-off approach. This can be attributed to the fact that a leadership that is actively involved in running the affairs of the institution motivate other employees to work toward achieving the objectives of providing quality health care. However, some scholars argue that the management of healthcare institutions does not affect the quality of health care that is provided since they are not directly involved in treating or nursing the patients, therefore the people who affect the quality of care that patients receive are those who directly handle them such as nurses and doctors. The validity of this claim has been put into doubt since the motivation of the doctors and nurses depend on how the management handles their issue.

Gasoline prices Essay Example | Topics and Well Written Essays - 250 words

Gasoline prices - Essay Example Many insist that drilling is a possible fix to high gasoline prices. The fact is, this will never actually be true. Oil, and thus gasoline, is a finite resource, and on one seriously argues otherwise: there is a time that we will run out, and some theorists insist that the world has already reached peak oil (Carlson). Yet demand continues to increase because of a larger and larger world population that requires more and more oil to function, especially as markets such as China and India develop and more people in those places begin driving cars. Thus, if one examines the rules of supply and demand, an increasing demand and a finite supply will always eventually lead to price increases – a temporary increase in supply may alleviate prices to a small degree, but even this may be minimal because speculators will always be able to buy high and sell higher, as the world supply is still known to be finite. The only way to actually reduce gasoline prices is to reduce dependency †“ reduce demand, because supply is something that is impossible to control. This can be done through electric cars, alternative fuels, and conservation, eventually building towards a society that does not rely on oil at all, because we know it will eventually run out. The myth that a temporary increase in supply is good for gasoline prices simply does not hold true. Quick fixes like this will never work – in order to really address this problem, we need to fundamentally change the way we consume oil. Carlson, Robert. "World Oil Production via Hubbert Linearization of Production and Normalizations of ProductionWorld Oil Production via Hubbert Linearization of Production and Normalizations of Production."  Energy Sources, Part B: Economics, Planning, and

Role Technology Has Played in Electronic and Digital Media Essay

Role Technology Has Played in Electronic and Digital Media - Essay Example In the past news was limited to a few persons obtaining print. It was later improved to electronic information by way of radio. Information that was very important and that would impact peoples lives reached them very slowly. In the current scenario things are different. There are many ways in which news can be had. It is available in print, on the radio, on television and on the internet and events are shown and reported as they happen (live). In addition, to its informational, reporting and critiquing role, one of the main roles of media is agenda setting. According to McCoombs and Shaw (1972), the media’s choice of how an article is displayed and what to write about play an important role in shaping economic, political and social reality. In this way viewers, listeners the readers will not only learn about a particular issue but also the level of importance that the media attaches to it. This means that the media presents information in such a way that it can shape the opin ions and attitudes of the society. By doing so the media dictates what is believed and what is not. Advances in technology The media has moved away from the use of chemical technology in photography to the use of digital technology. In the past the custom was black and white until color became widespread in the latter part of the 20th century. The chemical process involved the use of chemicals in a dark room. According to Warren (2001), the pictures produced by this method were not as sharp as those produced digitally. Additionally, those produced digitally could be copied over and over and the quality would remain intact. This was not so for the ones produced chemically. Mass media used this technology to produce attractive magazines and newspaper articles and to produce attractive advertisements for businesses. This helped them to increase their role as a key player in success of businesses. Media has used digitally technology to improve the images on television and in the print m edia. Technological advances have resulted in the digitization of news print which is now described as online media. Newspapers such as New York Times (NYT) and Washington Post (WP) have increased their readership because of this fact. Additionally, they have now included videos in some of their news items. This was not and is still not possible with print media. Both NYT and WP have also been able to earn additional revenue by having advertisements on their site. More hits bring more advertisements and so the headlines and articles have to be attractive. McCoombs and Shaw (1972), indicates that there are three ways in the media seeks to set its agenda – attention, prominence and valence. The technology that is currently been used allows news item to gain attention and prominence with the use of sharp pictures and pull outs. On the television and on the internet media provide catchy advertisements with music and visual effects as seen on the internet and on television. Televi sion also provides viewers with soap operas and movies that have changed the way they view the world. The internet has provided information at one’s fingertips for personal information and for serious research. Conclusion The media has played a fundamental role in how the world is seen today. People are more

Alice in Wonderland - Costume Requirements Research Paper

Alice in Wonderland - Costume Requirements - Research Paper Example The vitality of costumes roots from the fact that they have the effect of reflecting the character’s personality in the play. Additionally, costumes can be of various colors, texture and shapes. Depending on the route that the costume designer takes in terms of color, shape and texture, the audience can get a powerful statement of vision. Therefore, costume designers should join forces with the directors, the lighting designers and the entire set to ensure the integration of the costumes into the production with minimal setbacks. Once there is proper collaboration, the stage costumes can now be used to inform the audience about the social status, age, individualism or occupation of the character (Poddubiuk). In this context, Alice, White Rabbit and Mum, who also doubles up as the Queen of hearts, are considered. One of the main themes used by Laura Wade in setting up the play is trying to relate the play to the modern world, or instance, the use of mobile phones. In a similar reasoning, the costumes of the characters have to be contemporary in order to achieve the intended objective. Since the play starts with a grieving moment whereby a traffic accident has taken away the life of Alice’s brother, it is required that she wears black attire so as to show the bereavement. By so doing, she will be joining the other characters that have come to console their family in expressing the grief. To induce the decency of the contemporary world, the attire needs to fit her well. Alternatively, a petticoat can be worn underneath a black dress in order to make her stand out in a nice manner. Black ballerina shoes with a black ribbon across the top should be used. Alice should also carry a flamingo plush since she was invited to play croquet with the Queen of cards together with her subjects. The flamingo plush should be pink in color to cater for the feminine attribute of Alice. In case the character lack the

Performance management Essay Example | Topics and Well Written Essays - 1500 words - 1

Performance management - Essay Example Performance management concept links the individual interests and objectives with the mission and strategic objectives of the organisation thus enabling employees to focus on the performance objectives (Aguinis 2012). Historical development of performance management Some of the earliest theorists of scientific management include Fredrick Winslow Taylor who advocated for scientific management concepts with the aim of improving the productivity of each individual employee. According to Taylor, simplification of the jobs would increase employee productivity, and enable cooperation in the organisation. Ideally, Fredrick Taylor contributed to performance management through advocating for the replacement of the ‘rule of thumb’ and replace it a scientific method that could enhance the efficiency of work in the organisation. Taylor’s second scientific management principle is geared at matching workers to their jobs depending on the job description, skills and capabilities of each individual inn the organisation. ... ocation of the work between management and workers in a manner that managers spend most of their work time while laying out strategies and training while workers perform the routine activities in an efficient manner. Taylor made a contribution to performance management through ensuring job description, task specialization and incentive schemes for the highly performing employees (Aguinis 2012). Another early theorist of performance management in organisations was Mc Gregor. He came up with improved performance appraisal methods and measures of improving organisational effectiveness. According to Mc Gregor, performance management should involve appraisals that cater for administrative needs such as salary levels and promotion opportunities, information need such as the need for feedback and suggestion and finally motivation of the workforce. McGregor challenged the original notions of Taylor since employees could not be machine parts that can be redesigned or even eliminated. He perce ived employees as individuals with unique needs thus introduced a human relations approach to performance management. According to his theory X and Y, theory X asserts that average employees dislike work and thus individuals must be coerced since they tend to avoid both work and responsibility. Some of the modern methods that have been implemented in order to encourage this category of employees perform effectively include punishments and rewards (Bacal 2011). Theory Y asserts that work is natural just like play and people will apply self-direction and control in attaining organisational objectives, thus eliminating the need of coercion and punishments. In addition, employees will accept and seek more responsibility if rewards are associated with achievement and creativity of the individual

Crafting and Executing Strategy Research Paper Example | Topics and Well Written Essays - 1250 words

Crafting and Executing Strategy - Research Paper Example In other words, strategic planning is a tool that defines the routes that businesses will take in the effort to get from the current position to where owners want it to go. In fact, it is argued that strategic planning is a procedure that fulfils the mission and vision of a company (Andersen, 2004). In order to be effective, strategic plan considers the internal and external environment surrounding the business. In this regard, it is true to argue that as a company grows and intends to achieve its strategic goals, the need for strategic planning becomes greater (Goodstein, Nolan & Pfeiffer, 1993). However, strategic planning does not just become effective without considering some factors. It is necessary for all stakeholders in the organization to clearly understand the direction and mission of the organization. Nevertheless, the mission and direction of the business should go hand in hand with market changes, which call for a business to strategically prepare for different market se gments. In regard to Fed-EX Corp as a key player in the logistics industry, strategic planning would lead to more cost reduction as well as maintaining best prices (Long, 2004). It can also be argued that strategic planning in logistics business can act as a roadmap for economic and operational success. Additionally, strategic planning would act as a facilitator of efficient, flow of goods and information from company’s premise to consumption points (Moradi, 2012). This has an advantage of conforming to customers’ needs and satisfaction. Mission statement â€Å"Fed-EX Corp offers top quality logistic solutions to our customers based on expertise. Customers prefer our services based on quality and reliability† A company can not operate without a mission statement and expect to go far. A mission statement is vital in ensuring the success of a business. It not only set targets for businesses to attain its financial goals, but also enables businesses to build their corporate brand as they win the loyalty of customers through the provision of quality products and services (Goodstein, Nolan & Pfeiffer, 1993). For example, Fed-EX Corp mission statement would act as a corporate vision drive, motivate, unify and excite business into superior performance (Long, 2004). In order to offer top quality solutions to its customers, Fed-EX Corp would be motivated to work extra hard and work in unity in order to keep the fire burning. In fact, a mission statement provides a lighthouse that a company can look at whenever it looses track of itself. This is true because when a company looses sight, a mission statement can be referred to provide an insight of the company’s core competencies. In logistics business, Rushton, (2010) argued that a mission statement can facilitate greater returns on investment. Additionally, a measure of return on equity is argued to be more than double in companies that have written mission statement. Although it is hard to i ndicate the part of mission statement that brings success to a company, a combination of parts of a the mission statement can help a company prosper in different ways. For example, the statement should clearly establish the line of business the company is engaged in. This helps the company focus its efforts towards succeeding in that line of business. Vision statement â€Å"To build greater global logistic solutions through quality, integrity and profitability†

Case analysis Study Example | Topics and Well Written Essays - 1000 words - 3

Analysis - Case Study Example Thus emerging markets lack or have got underdeveloped soft infrastructure which firms in developed countries take for granted. These two challenges are important because multinational firms need to have prior and basic knowledge about the emerging markets they intend to venture in. Thus lack of this vital information will lead to them sticking to the strategies which they have always deployed, which emphasize on standardized approaches to new markets while sometimes experimenting with a few local twists, thus making many multinational corporations struggle to develop successful strategies in emerging markets. It is also important to have soft infrastructure for informing the multinationals reliably about customer preferences so that they can design products to particular needs and thus increase people’s willingness to pay. Soft infrastructure is also crucial in the execution of business models that the multinational firms have. The situation in emerging markets is not all doom and gloom and there seems to be some light at the end of the tunnel. There are several strengths and opportunities that multinational firms can capitalize on, in emerging markets. Multinational corporations should also be cautious of the weaknesses and threats that are associated with these markets. The following is a discussion of the above four major points that multinational corporation thinking of doing business in the emerging regions should critically analyse. Openness-Multinational corporations can leverage a lot if they exploit economies that are open and those that especially welcome direct foreign investments, even though companies can get into countries that do not allow foreign direct investment by entering into joint ventures and partnerships and licensing with local players. For instance executives do believe that China is an open economy because the government welcomes foreign investment but that India is a relatively

IT Professional Presentation Essay Example for Free

IT Professional Presentation Essay Presentations are meant to be professional with a lot of effort required in the structuring of speech and the assurance of putting across the right message. Professionals in any field or walk of life need to have a good speech which would make them better presenters and hence a noticeable being among all the other employees. An organization has hundreds and thousand and sometimes even more than that employee in number. To make oneself noticeable in the eyes of the one that matter, makes a lot of difference in the career growth. Hard work is something that everyone does but few are those who are able to present it in a manner that enables the top officials to notice you. There are many ways to present and presentations are becoming increasingly common in today’s world. PowerPoint and Flash are the most utilized of all but written means of assistance and even plain verbal speech is also presentation. All these means of presenting are justified depending on the situations and the matter to be presented. Hence, it is not the material that matters to a large extent but it’s what you say right at the right time is what matters. Introduction Information system can be any organised combination of people, hardware, software, communication networks, and data resources that collects, transforms, and disseminates information in an organisation. Like any other system operates within an environment, information system and technology are very important in contemporary business, because they have become a significant component for success in any organisation, such as university, healthcare centre and company. However these are the most important and vital in internet business area because it cannot be managed without information system and technology. In addition internet business can increase their sales and profits by implicating efficient and effective e-commerce which is one of major parts of information system. There are big names that are involved with the IT industry such as the Amazon. com which is solely an internet based company. Other multinationals such as McDonalds are also involved in it despite being a fast food organization. Brief information regarding the two organizations are as follows. Critical Analysis of the Presentations ‘Things they are Achangin-1’ talk about the computer and Information Technology details. It starts off with telling the memory capacity of a computer. The different memories and the capacities that a computer and its hardware has, is explained in the presentation. Along with that it talks about the computer networking and the usage of broadband. It had become increasingly famous and popular in the current years and most of the people in the world have it. ‘Things they are Achangin-2’ on the other hand talks about other energy sources such as batteries and cars and how their mechanism works. These two mentioned sources have also become increasingly important over their years for day to day life. Along with that it has compared their mechanical sources with human body and mind and has talked about the structure of a robotic body. Delivery Channel Strategy ‘Delivery Channel Strategy’ defines the objective of delivery channel which are Projecting and representing the brand defending and developing the active consumer base, obtaining new customers and meeting essential service requirements. It also talks about the benefits of branches, which branches are used more for financial services and why. It explains self servicing and explains the benefits of automated machines which empower the customers. It takes into account the different product used by the financial institutions and their usage. Key Implications of Delivery Strategies In order to have an effective delivery strategy, one needs to take into account all the aspects that come before that as well in order to execute the plan in the most effective manner possible. The following delivery process is explained with an example of Amazon. com, the online trading place. a) Goods, products, ecommerce solution: It started off as a book store with an online presence but later on it kept on adding products in its portfolio and now they have different categories in which they divide their products into such as ‘Books, Music and Movies’, ‘Clothing and Accessories’, ‘Computer Office’, ‘Consumer Electronics’, ‘Food and Household’, ‘Health and Beauty’, ‘Home and Garden’, ‘Kids and Toys’, ‘Sports and Fitness’, ‘Tools and Automotives’, ‘Bargains’ and ‘Gifts and List’. There are further bifurcations within these categories as well which offers further variety to the customers. There services are divided into the categories of ‘Make Money’, ‘For the Community’, ‘For Developers’, ‘For Advertisers’ and ‘Partner Services’. .A9. com caters to the information content requirement which is a search engine present directly on the Amazon. com. (Amazon, 2007). b) Performance and services: The existence of the website over this long period of time indicates its efficiency and the level of customer satisfaction. The website is very well put together so that the customer can easily find their way through to their desired destination. â€Å"Amazon. com, BN. com, and Half. com aren’t getting any complaints at all because they are very simple to use and to understand. Each of these web sites are made for the computer illiterate or just plain lazy† (B2C e-commerce design and performance for Amazon. com, BN. com, Half. com, n. d. ). c) Personalization: The site lay out of the website is also user friendly and it takes no time to find where one wants to go unlike the complicated sites which are hard to browse. It offers the customer to personalize by offering a shopping cart just like an actual shopping mall to create a sense of personalization. They have many products and services and â€Å"different categories of all their items. They also have the option to make â€Å"Your Store,† this is where they store all the information that you like the best and what products you are most interested in† (B2C e-commerce design and performance for Amazon. com, BN. com, Half. com, n. d. ). This gives a sense of individuality to the customers wanting them to come back for a visit. d) Communities and Look and Feel: Amazon. com also offers chat forums for the customers in order to discuss their views and opinions. This is also one reason for the customers to visit the website. ‘Internet Chat Headset Forum’ is one of the examples of their chat forums and virtual customer online communities. The storefront of Amazon. com has been rated high as it offers a number of varieties on the page and also provides clear layout for the customer to assess where they are required to go. e) Incentives: Amazon. com offers different incentives to the customers such as bargains of Friday Sales, Today’s Deals and many more. It offers auctions and personal accounts to give the customers a sense of individuality and personalization encouraging them to visit more often. f) Security Reliability For such sites security is utmost important and therefore it can be said that â€Å"Security and Privacy Policy for these are very well put together and are very private† and one has to â€Å"go through various checks and double checks for e-mail and password verifications. This ensures that the website company and you have the right passwords and e-mail addresses for your privacy and protection. They also have protects programming on their sites to ensure that no one can get you password, e-mail address, and most important your credit card number† (B2C e-commerce design and performance for Amazon. com, BN. com, Half. com, n. d. ). g) Successful achievement One of the many highlighted features of the website is that very recently â€Å"Amazon. com is to Webcast Investor Conference Presentation Morgan Stanley Technology Conference† (Business News, 2007) which is considered to be a huge achievement for the organization along with earning million of dollars of revenue. Another one of its achievements could be the introduction of software called the Amazon S3â„ ¢ which is â€Å"a simple storage service that offers software developers a highly scalable, reliable, and low-latency data storage infrastructure at very low costs† (Amazon Web Services Launches Amazon S3, a Simple Storage Service for Software Developers, 2005). Ethics and Professionalism in the ICT discipline ‘Ethics and Professionalism in the ICT discipline’ talks about the importance of the code of ethics in the professional environment not for one’s career but for the sustainability of its moral values. It describes Ethics as Doing good, Not doing bad, Not screwing people, Only screwing the competition, Letting the competition screw you, Doing things right, Doing the right thing. Key Implications These key implications of Ethics in IT are explained with respect to the example of Amazon. com. For such sites security is utmost important and therefore it can be said that â€Å"Security and Privacy Policy for these are very well put together and are very private† and one has to â€Å"go through various checks and double checks for e-mail and password verifications. This ensures that the website company and you have the right passwords and e-mail addresses for your privacy and protection. They also have protects programming on their sites to ensure that no one can get you password, e-mail address, and most important your credit card number† (B2C e-commerce design and performance for Amazon. com, BN. com, Half. com, n. d. ). Risk Assessment of Ethics in IT Despite the existence of internet over the years, it has still not been able to gain trust regarding the transactions online. Amazon. com along with other organization based online for selling face the challenge of assurance of security to its customers. As for Amazon. com, it failed to provide trust in regard of security to e-commerce project because they did not concern about technical risks. Despite the presence of a huge customer base, a lot of potential customers are hesitant to buy from amazon. com because of this particular reason. However, there is a long procedure regarding the security of credit cards and its personal information which is utilized by many websites present today. â€Å"Many sites that accept credit cards claim they are secure when they have an encryption certificate. This is where you can see the padlock symbol at the bottom of the screen. The encryption certificate encodes the message with the credit card details when it is sent and the organization issuing the certificate (e,g, Thawte or Verisign) verify the business before they issue it. (E-commerce Security, n. d. ). Amazon. com follows the same long procedure of ensuring that the customer feels safe but even then there is a lot of chance of stealth of the information and its misutilization might lead to disastrous losses to an individual. This is the fear that stops the potential customers from entering into the market of internet. â€Å"If credit card numbers are stored on a server they are still potential targets for a hacking attack. Afferent Media protects its server with anti virus and firewall systems. Its ultimate defense though is that it does not store any credit card numbers† (E-commerce Security, n. d. ). Hence, despite the effort, due to technical risk involved Amazon. com is facing the same threat as many other online retailers. Although Amazon. com has developed a trustworthy image over the years but when it comes to monetary losses people are hesitant to take risk as the loss incurred might get too huge to counter. This technical risk can however be countered in order to gain the potential customers that are hesitating at the moment. This can be countered if â€Å"transactions are carried out in real time, in just the same way as an EFTPOS machine. The message is encoded and sent to the bank, if the card passes the checks then funds are transferred directly to the vendor. This is just like when you buy petrol or shop in a supermarket. The vendor swipes your card in and EFTPOS machine, they do not store the card details. † (E-commerce Security, n. d. ). Like every weakness, if this factor is also addressed in its early stages it might not even classify as a problem and may be included in one of the challenges but the more Amazon. com delays it, the more it might lead to disaster and reduction of customer base. It has the advantage that the solution has already been identified, therefore the company just needs to incorporate this procedure in its security e-commerce procedure and keep proper checks and balances over a period of time and the job is done. Once the authenticity of the procedure is verified, it would not be hard for customer to develop trust in the online services. Despite the overall success of the organization, there are still factors that it needs to counter before the issues convert into real threat to the existence of the organization. The security factor is always vital in e-commerce as no customers would want to risk their monetary gains for shopping online. Lean Thinking ‘Lean Thinking’ is a presentation which defines the importance of customers with the help of practical examples taken from different scenarios. It also takes into account the impact of value on customer’s choice and the importance of value in a product. Key Implications McDonalds is a world wide known brand and hence it is famous and loved all around the world for its customer hospitality. A fast food chain, so customer friendly has also made use of the IT sources which is explained as further. The company is a fast food chain across the world known by the name of McDonalds. It is world renowned and is among the top most fast food chains across the globe. It has different kinds of fast foods in its menu ranging from rapid on-the-go burgers to healthy breakfasts and other food items. The organization is known for its quality and variety in food across the globe along with paying its full due to the corporate and social responsibility to the members of the society. Our organization not only is concerned about regular people who are health or weight conscious but also make sure that people with certain individual problems are also given attention to. The entire nutrition information is available on its website and can be completely relied on as it is taken from â€Å"from testing conducted in accredited laboratories, published resources, or from information provided from McDonald’s suppliers. The nutrition information is based on standard product formulations and serving sizes. All nutrition information is based on average values for ingredients from McDonald’s suppliers throughout the U. S. and is rounded to meet current US FDA NLEA guidelines† (McDonalds – USA, 2006). Despite of enjoying the top most notches in most of the countries we are present in; it is made sure that the organization does not lag in its due responsibility towards its customers, employees or the society it caters to which is evident by the brochure of Corporate Responsibility by McDonalds. This brochure is known as ‘The McDonalds USA Corporate Responsibility Brochure’ and another third worldwide corporate responsibility report has been published recently in 2006. It has the ability to adapt to country to country environment and culture. It pays utmost importance to kids and their meals and therefore because of that reason we have specialized meal for children as well. These meals are set with kids preferences in mind and offers incentive such as toy gifts which children can enjoy along with their respective meals. Capabilities and Potential with Risk Assessment McDonalds is known for its customer service and for increasing indulgence in the technology sector as well. McDonalds has some of Information technology involved in its procedures as well as to offer to the customers. As a Manager it is very important to be well equipped and well informed regarding the knowledge of the on-going dynamics in the information technology sector of the country. The advancement of the organization in the information technology sector is indicated by the fact that it offers one of the most novel technologies of the information system which is the McDonald’s Wireless Connectivity. It offers Wi-Fi service to its customers so that they can even bring their work to McDonalds along with enjoying a good meal. Its not just limited to United States which is one of the most technologically equipped country of the world but 7,000 outlets around the globe. We believe in giving the best to our customers and Wi-Fi is a part of it as â€Å"We believe in bringing you innovative and convenient services that enhance your McDonalds restaurant visit, and Wi-Fi is a perfect example. As McDonalds continues to deliver fast and friendly food service at more than 30,000 convenient locations around the world, you can now enjoy the possibility of staying connected with friends, family and co-workers† (McDonalds Wireless Connectivity, 2006). Apart from this, our organization has even stepped in introducing a technology that would bring into use the real time network used by huge and well-known places such as Wal-Mart. In order to manage its hardware and software in different location across the globe, it took help of the Fujitsu Philippines Incorporation to implement a system the system. The system is called Help Desk which enables in the monitoring of the inventory system and the management of the SMS and documents. Due to Help Desk the technical support service now take half the time it previously did. (McDonalds Philippines improves customer service via technology, 2007). Due to high volume of sales of McDonalds around the globe, the manual or low level storing data system is not anymore a product of efficiency for the organization. Therefore, it has moved a step forwards and â€Å"The PC POS system replaced proprietary computer registers that delivered information to in-store processors. These computers are a McDonalds restaurants black box, recording information on operations such as an individual stores total sales for the day, and the number of patties, buns, cups and other products used, and delivering it back to the McDonalds mainframe systems in Oak Brook each night over a modem connection† (Food, Folks and Forecasting, 2006). We as Managers also make use of this technology to place orders to the suppliers for replacement as well, hence making tasks easier for everyone of storing the large bulks of information everyday. The Future of Business Information System ‘The Future of Business Information System’ talks about the consultancy by Dennis Keeling. It takes into account the trends in business cycle, the types of business applications and the industry changes. It talks about different operating systems and system designs and data file structure. Key Implications of The Future of Business Information System The most upcoming trend in the future is outsourcing. Outsourcing is a trend that has recently become very popular among the multi-million and multi-billion organizations around the world. Outsourcing â€Å"often refers to the delegation of non-core operations from internal production to an external entity specializing in the management of that operation† (Wikipedia, n. d. ). There are various functions of an organization that are not the main operations and therefore can be outsourced to other parties such as â€Å"Business segments typically outsourced include information technology, human resources, facilities and real estate management, and accounting. Many companies also outsource customer support and call center functions, manufacturing and engineering† (Wikipedia, n. d. ). There are several reasons why one would outsource their operations to an outside party, which might include the purpose of exploiting cheap labor in case of third world countries or utilizing the efficiency of specialized expertise in a particular field of work. Outsourcing might also involve reducing the cost even it effects their quality to a slight extent. IT outsourcing helps improve the efficiency of IT department as after outsourcing there is special attention given by an entire group people to only one operation, hence in return increasing its importance and therefore its efficiency. IT outsourcing might also be done due to cost reduction by utilizing brains that are willing to work for less as compared to the human resource that is present domestically. Along with a lot of benefits in outsourcing, there comes a bucket full of criticism as well. The critics believe that outsourcing reduces the quality of the operation outsourced hence reducing the overall performance of the organization. Hence, it is believed that organizations reduce their cost by compromising on their quality and exploiting cheap labor by outsourcing. On the other hand â€Å"proponents of outsourcing believe that arguing that outsourcing leads to lower product quality is pointless because if it were true, consumer demand will force firms to shift back to producing the good or service in-firm rather than out-firm† (Wikipedia, n. d. ). Risk Assessment regarding Future of IT With respect to outsourcing, the possible risk or problems that IT could face in the future are as explained further. There are different outsourcers depending to where they are located. They include three kinds that are outsourcing, offshore outsourcing and offshoring. Although these terms are used as a replacement of the other but their meaning is different from one another. Outsourcing is the allocation of an organization’s operation to another responsible party. Now the difference lies in the presence of this third party, that is, if the third party is located outside the host country, it is known as offshore outsourcing. While on the other hand, offshoring is when an operation of an organization is taken to another country without transferring control to the third party. Hence the difference is of transfer of control to another party, that is, the power remains within the organization in case of offshoring while in offshore outsourcing it is transferred to the third party. In case of IT offshore outsourcing, the main country that receives the majority deals is India due to its IT success in recent years with able IT graduates and world-renowned IT universities present in India. Different problems might occur due to the location of the outsourcer, that is, in case of offshore outsourcing, the cost of checks and balances, transportation, dealing across distances might end up being equal or surpassing the cost cut that is the purpose of outsourcing. Hence, nullifying the effect of outsourcing with the cost incurred for distant dealing. â€Å"One issue offshoring of technical services has brought more attention to is the value of education as an alleged solution to trade-related displacements† (Wikipedia, n. d. ). The foreign location of the outsources in case of offshore outsourcing and the exapanding of business globally in case of offshoring might also be subject to crticism due to the reason that it causes the host country to suffer with opportunities travelling to other countries rather than being available to others. Hence, along with certain positive outcomes, outsources is subjected to a sufficient amount of criticism as well. In order to counter the crticism, it would have to scrutinze itself and remove such drawbacks. Weaknesses in Current Information Technology Capabilities However, the McDonalds journey may be rapidly moving towards the success ladder but there are several pitfalls that have occurred in its Information System and its capabilities. For us as managers, it is very important to identify those pitfalls and rectify them as soon as possible in order to avoid any forthcoming problems or issues. The technological world is an extremely rapidly evolving environment, with information becoming obsolete after a certain period of time. Hence, it is very important for the Managers to take that into account and be on the constant guards to protect their image. Wi-Fi is a very innovative and healthy technology but in those countries that are well equipped to support this kind of technology and the citizens prefer to have it in a restaurant. As per a management’s perspective, to implement it in a country like Bangladesh or Pakistan, where there isn’t much knowledge of technology among the masses, would not only be unfeasible but also irrelevant expenditure. As for the PC POS System implemented, it does save time but being a Manager it is very important to receive the detailed information to further process it for other uses which it failed to do. â€Å"The data that is batch-dumped to the McDonalds mainframe system in Oak Brook every night doesnt offer the detail McDonalds executives needed and, worse, took as long as a week to be compiled analyzed and distributed to managers who would then order more patties, buns, etc. from McDonalds vendors†. Hence, it needs to take that into account as well. Professional Presentations Requirement of Soft Skills All the organization of such calibre are required to have high aptitude personnel in it with the presence of hard skills as well as soft skills. In order to sell your product, one has to make sure that its presentation and the its communication is up to the mark. The more the people are convinces the more is the popularity of the product or service meant to be. It is very important for a professional to possess the skills of speaking well and hiring such professional can be a tedious process but all the effort is worth it. Hiring is a very difficult process; it takes a lot of time, patience, and money. Gone were the days when management only looks for technical skills alone, now, they are more focused with soft skills referring to non technical skills of an individual. What are soft skills? According to Mannering (1998) they are considered to be harder to identify, to distinguish. Ironically, for many managers, the soft skills are the hard skills. Ask anyone who has had to manage change, deal with organizational politics, or build a disparate group of people into an effective team (Holbeche, 2006). Platinum skills are developed through training and delegation, active listening, giving and receiving feedback, and creating a motivational environment. (Topchik, 2004). Companies Who Values Soft Skills Fujitsu Here’s an excerpt from an article â€Å"Hi-tech soft skills† IT Training; Jan2007 Fujitsu Services has set up an international Management Academy, headed by Paula Graham (right), to help IT professionals brush up on their interpersonal skills As they progress up the career ladder, many IT professionals could find themselves at a crunch point. They have been hired and valued primarily for their technical and engineering abilities, but as they become more senior they will be expected to adopt more custodial and managerial responsibility over junior colleagues. But where, along the way, were they supposed to have picked up these managerial and interpersonal skills? IT giant Fujitsu Services is tackling the problem of helping the technical person be a better people manager with a new company-wide experiment in delivering soft skills training at leadership level. This programme is about raising the bar on the organization’s people management skills, adds Jeremy Hill, London-based managing director of training partner DIEU. Fujitsu employees are comprised mostly of IT professionals, yes they have all the various technical skills that needed to become one of their programmers, and they keep on giving other technical trainings in order to stay competitive and knowledgeable on diverse IT trends. And yet, management feels they lack something, they need to brush up with communication skills. Employees needed to be more effective communicators; they need to get their message across clearly with the people they are dealing with. Communication is very essential and powerful tool not everybody has the knock off communication skills, and essentially improvement on this part will have a big impact both for employees and their company.

The Global Significance of the Middle East Essay Example for Free

The Global Significance of the Middle East Essay Middle East, a term for an indefinite region centered on southwest Asia and extending into North Africa. According to the most widely accepted definition, the region includes Turkey, Cyprus, Syria, Iran, Iraq, Lebanon, Israel, Jordan, Egypt and all the countries of the Arabian Peninsula. According to other definitions, it includes various adjacent countries. The term originated in the early 20th century and came into popular use during the World War II. The older term Near East, now becoming obsolete, sometimes was also used to include the Balkan countries as well as the lands around the eastern end of the Mediterranean Sea. Much of the Middle East is desert or semidesert, and most of the people are clustered in oases or river valleys, where water makes the land productive. It was in these centers that some of the world’s earliest known civilizations flourished. From the Middle East, also, came three major religions—Judaism, Christianity, and Islam. Today, the people are predominantly Moslem (Islamic); about half use the Arabic language. The regions principal assets today lie in its rich oil fields, mainly in the Persian Gulf region, which have more than half of the world’s proven reserves. This wealth has placed new importance on Middle East’s position at the junction of three continents, where it controls vital links in the international transportation system. There has scarcely been any period in the history, however, when significant developments did not center on the Middle East. Middle East is a very rich country basically because of its oil reserves and other resources. But lately it has been a source of chaos and tragedy among the individuals living in it. Other countries are envious of what they have and therefore are doing things that could ruin the reputation and stand of Middle East. Some citizens also of Middle East, specifically the â€Å"armed groups† makes it hard for their own country to be more affluent and be well- developed because peace and order is one of the factors that has to be considered. Hence, the government itself within Middle East should take proper actions for the amelioration of their country and for their people as well. References: 1. â€Å"Middle East†. New Standard Encyclopedia. Volume 11. Pages 342-348. 2. Armajani, Yahya, and Thomas Ricks. The Middle East. Prentice Hall, 1986.

Challenges for Businesses in the Caribbean

Challenges for Businesses in the Caribbean   1.1 Introduction Change, according to the adage, is always constant. Embracing change can be a challenge to change agents. Many authors of change have maintained that change fails because of flawed methods, or in the case of John Kotter, the failure of management to realize that the process can and often do, take years to come to fruition. Professor Kotter (Kotter, 1996), proposed an eight-step model for ensuring change initiatives success. Many organizations, especially state-owned corporations, were born out of legacy bureaucratic systems and find that the workers have acquired knowledge and skill-set that surpasses that of the management who hold on to archaic methods. Such organizations are prime candidates for transformational interjection. 1.2 Purpose of the Study This study looks into the challenges that faces emerging businesses within the Caribbean area, with an aim to highlight issues that are critical for growth and transition. Focus is placed on complexity as a driver of change; as a vessel for accommodating interactive initiatives within systems and agents of change. The study will explore the ways in which researchers and academics have adopted various models and theoretical methodologies to catalyze change, some with limited success others with high success rate. The region has been able to adapt to changes throughout the years but modern change initiatives calls for unique, if not unorthodox methods to successfully execute such transitions. This research attempts to apply such novel ways to bring out the best in management of organizations. 1.3 Problem Statement For decades academics and researchers have wrestled with the problem of change and have even proposed theoretical models explaining their different methods. It has been ascertained that over 70% of all change initiative have failed, (Higgs Rowland, 2005), (Beer Nohria, 2000). Change hinges around behavioural patterns in people; people have to consciously desire change in order that it works. The past methods applied to organizations have proven to be inadequate, or very complex in nature. John Kotter in an article in the Harvard Business Review, made it clear that change is a large-scale process that takes time. This process goes through stages and any significant error in any stage can lead to the collapse of the entire change initiative (Kotter, 1995). An attempt at change management at the airports in Trinidad and Tobago entitled Institutional Strengthening Project failed after several years at change management. There is no single reason for the failure, but a series of complex interrelated processes and situations that lead to a total breakdown of the effort. I propose that using models that manage change from a multi-faceted approach that caters for complexity, will ultimately see positive transformational mechanism in the organisations. 1.4 Purpose of the Research This exploratory study will demonstrate the phenomenon that either foster a change climate or actively deter the process in dynamic organizations. A qualitative approach would be used. Many theorist including (Senge, 1990; Morgan, 1996) in systems theory, showed that the organizations tend towards maintaining homeostasis, but failed to show what dynamics occurs in continual change (Ford, 2008). Moreover, system theory (Von Bertalanffy, 1965) enabled the practictioner to view the organization in a more holistic manner: more like an organism, rather than a machine (Ford, 2008). In many developing states, the airport environment, which is highly dynamic has seen the phenomenon of rapid, constant changes and evolvement. The airports in Trinidad and Tobago were chosen and HyperResearch software was employed to manipulate the data. 1.5 Significance of the Study The research into the behaviour, culture, management style, of state organizations such as airports and port in Trinidad and Tobago specifically and by extention, the wider Caribbean area can be a launching pad for significant inroads into the understanding of dynamics that are emerging in organizations of these types. The research would lead the way in identifying the strengths or weaknesses of applied management styles, and the way that many management paradigms are applied to such dynamic organizations. The information obtained will be used for practitioners to understand the emergent phenomenon within the organization; the way to encourage rather than deter changes by agents of change. State administrators and management practitioners would be given the tools to deal with a changing environment. The organization can benefit from a lower turnover rate and higher output as employees find that their needs are now significantly addressed; both their hygenic and motivating wishes (Chowdhary Prakas, 2005). Chapter 2: Literature review 2.1 Why Change Management? The classical and scientific management theories and to a lesser extent, the systems theories sought to minimize the turbulence of changes. These changes were seen as movement away from homeostasis. What modern theorists advocate is the embracing of non-equilibrium forces within an open-style organization. According to (Ford, 2008), an open organization interacts with its environment, both internally and externally, and between and within groups. This study will focus on the new way of collecting, using, and disseminating information and processes within the organization to cope with, foresee, even cause changes that may propel such organization forward. Systems theorists came to realize that organizations were to be looked at more as organism, rather than machines. Systems, according to renowned academic (Von Bertalanffy, 1965), all shared common attributes irrespective of their kind, the nature of their components and the forces between them. All systems were seen to consist of an environment, components, interrelatedness, negative entropy, equifinality, homeostasis, has a central purpose and has synergy. Systems theory describes the organization as depicting the control systems mechanisms positive and negative feedback loops that maintain the system at some desired goal or a state of homeostasis (Ford, 2008). Ford noted that both systems theory and classic management maintained similar ontological stances when referring to turbulence and managing change. Both seek to maintain an equilibrium state. They seek to reduce or absorb the effect of the turbulence causing the disruption to the system. Kurt Lewins Three Phases Change Management Model, is a theory that attempts to give the fundamentals of linear change. Figure 1. shows Lewins 3-Step model of change. Lewin proposed that the change practitioner, firstly, unfreezes the current processes, mindset or beliefs that exist. This is usually by introducing a new concept, idea or challenge that allows people to see the need for change. Secondly, transitioning follows. This is the introduction of new actions, processes or way of doing things. There may be times when this is bombarded with confusion and caution as people may not have clear understanding of where to go or how to get things done a particular way. Finally, there is the process of refreezing. This process is the crystallization of the new processes as the accepted norm. This is a period where there is constant reiteration of the new system. This is crucial since people may revert to their old ways. Another method that is widely used is the ADKAR model. The method is different from the Kurt Lewin method only in its emphasis on the change at the individuals level. ADKAR posits that successful organizational change is only possible when everyone can transition successfully (Connelly, 2011). The model has a sequential five-step process as depicted in the figure 2 below. Many researchers believe that changes occur on two dimensions. The business and the people dimensions and changes to each dimension should occur simultaneously for success   (PROSCI Inc, 2013). Figure 2 shows this process. Change management, according to Fred Nickols (2010), brings to mind four definitions: the task of managing change; an area of professional practice; a body of knowledge and a control mechanism. Managing change can be further subdivided into a planned or systematic fashion. This is simply implementing planned change into an existing organization. Unplanned change is the response to environmental issues in which the organization has little or no control. As an area of professional practice, many change agents and consultants have set up shops with expertise that cater for changes within organizations. As a body of knowledge, there are models, tools, techniques, skill-sets, and applied practices that make up this area of management. According to Nickols, the subject matter for change management is drawn from a wide field of professions and studies: psychology, sociology, economics, business administration, industrial and system engineering, and human and organizational behaviours. As a control mechanism, many organizations keep tabs on the alterations specially in the systems used. These version controls as seen to be part of the change management systems at many workplace. 2.2 The Pitfalls for Change Management Randal Ford(2008) posits that an organization that has learned how to manage continuous change because continuous change is part of its goal and necessary to its survival would prove invaluable in providing robust empirical data as a living heuristic. The fact is, there exist no solid data to support the fact that there will be success if change management is modelled on the complex adaptive systems approach. In looking at companies that have profitably survived over the years it is evident that they used some systems approach as they continually remolded their future as the years progressed. The Coca Cola company, for example, showed its resilience as it headed the field for many years and changed to accommodate the changing environment. Google has been relatively new but has applied the model of adapting changes. Change do not come easy. People resist change for a variety of reasons: by quitting, overt and covert hostility, passive compliance, strikes, and even giving reasons for the resistance. Paul Lawrence of the Harvard Business Review (Lawrence, 1969), contends that most people do not resist technical changes but do so for social changes. Professor Rosabelle Moss-Kanter (Moss-Kanter, 2012) of the Harvards Business School, in her blog suggest that change should not come as a surprise but should be introduced tactically by change agents. She stated that people prefer to be mired in misery than to head towards an unknown. Change can make people feel that they have lost control over their territory. Because of the ripple effects of change the agents must reach out to all stakeholders in an effort to lessen this ripple effect. Dr. Moss Kanter contended that it is better for management to be honest, fair, transparent, and fast in any change initiative. 3.1 Introduction Primary and secondary research were applied in achieving the objectives of this dissertation. Due to the nature of the data to be collected and analysed it was expedient to use a qualitative approach. 3.2 Primary Research Questionnaires were used with standardize closed questions. Direct interviews were conducted as well as the use of focus groups focus groups where open ended questions were used.

Dr. Myles Munroes The Purpose and Power of God’s Glory :: Purpose and Power of God’s Glory

Appeal to Ethos in Dr. Myles Munroe's The Purpose and Power of God’s Glory The rhetorical term "ethos" allowed me to see my favorite book, The Purpose and Power of God’s Glory by Dr. Myles Munroe, in a different way. I had never noticed how much Dr. Munroe’s character, authority, and credibility help to persuade the audience by appealing to "ethos". It added a lot to the book by allowing me to see Dr. Munroe’s character, authority, and credibility. I noticed Dr. Munroe’s virtuous character on page nine when he said, "That means that whatever our Daddy got, we got. Everything God ever intended us to be we already have---virtually infinite potential hidden inside these earthly bodies. God created us to have dominion over the earth; anything less squanders our potential." Dr. Munroe is an incredibly well-educated man, but because he worded things in such easy terms I did not feel like I was "over my head" in material that was too complex. It would have been easy for me to feel inadequate in comparison to his intelligence, but instead it made me feel that he had a warm, caring personality. Dr. Munroe’s character was also obvious to me on page ten when he said, "Human beings are God’s representatives on earth. He created us in His image. We are not fake imitations. We are genuine masterpieces "painted" by the hand of the Master Artist. We are not counterfeits but the genuine article. No other creature in all creation has that distinction. Sin has distorted God’s image and hidden it away under a lot of worldly "junk," so we are hard to identify as "God’s originals." He has the power to dig down and cut through the junk to expose the glory---the telltale characteristics of His hand---that hides in each of us. He wants to display us as the masterpieces we are." I found this to be a testimony to his character because it was so empowering. It was edifying and encouraging, things that do not come from someone without good character. Dr. Munroe’s authority also added to the appeal to "ethos". On page ten he said, "After all my years of Bible study, seminary training, preaching, and teaching, and after all the books I have read, I have come to the conclusion and conviction that nothing is more important than the glory of God." Knowing that Dr. Munroe devoted so much time to this subject made me view him more as an authority figure than I would have if the book had been written by someone with less education on the topic. Dr. Myles Munroe's The Purpose and Power of God’s Glory :: Purpose and Power of God’s Glory Appeal to Ethos in Dr. Myles Munroe's The Purpose and Power of God’s Glory The rhetorical term "ethos" allowed me to see my favorite book, The Purpose and Power of God’s Glory by Dr. Myles Munroe, in a different way. I had never noticed how much Dr. Munroe’s character, authority, and credibility help to persuade the audience by appealing to "ethos". It added a lot to the book by allowing me to see Dr. Munroe’s character, authority, and credibility. I noticed Dr. Munroe’s virtuous character on page nine when he said, "That means that whatever our Daddy got, we got. Everything God ever intended us to be we already have---virtually infinite potential hidden inside these earthly bodies. God created us to have dominion over the earth; anything less squanders our potential." Dr. Munroe is an incredibly well-educated man, but because he worded things in such easy terms I did not feel like I was "over my head" in material that was too complex. It would have been easy for me to feel inadequate in comparison to his intelligence, but instead it made me feel that he had a warm, caring personality. Dr. Munroe’s character was also obvious to me on page ten when he said, "Human beings are God’s representatives on earth. He created us in His image. We are not fake imitations. We are genuine masterpieces "painted" by the hand of the Master Artist. We are not counterfeits but the genuine article. No other creature in all creation has that distinction. Sin has distorted God’s image and hidden it away under a lot of worldly "junk," so we are hard to identify as "God’s originals." He has the power to dig down and cut through the junk to expose the glory---the telltale characteristics of His hand---that hides in each of us. He wants to display us as the masterpieces we are." I found this to be a testimony to his character because it was so empowering. It was edifying and encouraging, things that do not come from someone without good character. Dr. Munroe’s authority also added to the appeal to "ethos". On page ten he said, "After all my years of Bible study, seminary training, preaching, and teaching, and after all the books I have read, I have come to the conclusion and conviction that nothing is more important than the glory of God." Knowing that Dr. Munroe devoted so much time to this subject made me view him more as an authority figure than I would have if the book had been written by someone with less education on the topic.

Is Modern Society Really Great? Essay -- Society Societies Culture Ess

Is Modern Society Really Great? All our lives we have been taught that change is good, but perhaps we should begin questioning our knowledgeable teachers. All non-western countries are changing today. They too are leaving behind traditional society and making the adjustment to Modern Society. Modern society is very different from traditional society. Traditional society had a low level of urbanization; in fact, 95% of the people lived in agricultural and rural areas. These areas were basically self-sufficient where the people took care of themselves. They did not need to seek help from others; instead they simply raised their own animals, planted and harvested their own crops, made their own clothes, and tended to their own chores. In contrast, there is high urbanization in a modern society. Approximately ninety-nine percent of the people live in urban or suburban areas. This high urbanization in return causes people to become interdependent. They no longer have the land or resources to depend on, therefore they turn to others. The birth rate also varies between traditional and modern societies. Women in traditional societies gave birth to many children, because many children made light work. The more children a family had the more hands they had for their chores. Parents in traditional societies have high expectations for their children and delegate many duties. Children in modern societies have a much simpler life. The average child today spends hours watching television and playing video games rather then tending to chores or helping their parents. People of modern societies have less children which is proven through the recorded low birth rates. It is very expensive to raise a child in a modern society; therefore, m... ...iggest mean at about one or two in the afternoon, took a nap, and then finished their remaining chores. His grandparents spent most evenings socializing. They were a very religious couple and thankful of all of their family members. This example shows that although traditional societies are much different then our own society; people are possibly more happy and satisfied with the simplicity of their lives. There is no way of proving which society is better, but there is a way of proving that everyone is content with their own society. It would be difficult for someone of a modern society to be completely convinced that their society is wrong, just as it would be difficult for someone of a traditional society to be totally convinced that there is a better way of life. Although completely different, traditional and modern societies are both liked by their people.

Citizen Kane Essays -- essays research papers

The film Citizen Kane, directed by Orson Welles, is a great example of how a man can be corrupted by wealth. Through the characters in the film we can observe how Charles Foster Kane, an idealistic man with principles, can be changed and misguided by wealth and what accompanies wealth. The film takes places during the late 19th century and early 20th century, a time in American history when the world is changing and wealth is a great power to change it with. Through the story telling of Kane’s life we are able to see how wealth changes, not only Kane’s ideals, but his actions and how he perceives the world.   Ã‚  Ã‚  Ã‚  Ã‚  The corruption of idealism by wealth can be seen throughout the film, especially through the thoughts and actions of Kane and the other characters. For example, when Kane publishes his first newspaper for the Inquirer he prints his â€Å"Declaration of Principles†. Jebediah Leland remarks at that time that he would like to keep it because he feels that it will be an important document one day. As Kane becomes more wealthy and more corrupt by his wealth, Leeland returns the document and we see that Kane understands that he is no longer the same man he was before or the man he set out to become. From this we also see that Leeland and the other characters in the film have come to the same conclusion. Furthermore, in the film, Kane states more than once, that people will think or do whatever he wishes them. Kane, with his wealth, tries to create his i...

Off Premise Laundry

TOPIC: OFF PREMISE LAUNDRY OFF PREMISE LAUNDRY * OPL MEANS LAUNDRY WHICH IS NOT PRESENT INSIDE THE HOTEL PREMISES. * THESE CATERS TO HOTELS ON A CONTRACT BASIS. * THEY CHARGE RATE ACCORDING TO THE TYPES OF LINEN / ARTICLE. * THEY CATERS TO MAINLY THOSE HOTELS WHERE SOMETIMES GUEST FLOW IS VERY LOW AND SOME RESORTS AND SEASONAL HOTELS ARE INCLUDE IN THIS. * MANY HOTELEIARS DOESNOT WANT TO INVEST A HUGE AMOUNT ON LAUNDRY SETUP SO THEY GO WITH OPL SERVICES. DEMERITS OF OPL * LESS CONTROL OVER STANDARDS AND QUALITY OF WASHING AND DRYCLEANING. * DELIVERY AND COLLECTION DELAYS. HIGHER PAR STOCK IS REQUIRED. * EXTRA COST FOR SPECIAL TREATMENTS. * LOSS OR DAMAGE OF ARTICLES IS HIGH. ELEMENTS AND PERFORMANCE CRITERIA FOR GUEST * Customer laundry is handled appropriately in accordance with establishment requirements. Communication maintained with providers of off-premises laundry services ensures clear understanding of establishment requirements * Customer laundry is returned to the customer c lean, dry, complete, and in condition specified by customer in a timely manner in accordance with establishment requirements. Range: condition – folded, pressed, dry-cleaned, laundered. * Customers are charged for laundry in accordance with establishment requirements . MAINTENANCE OF OPL FOR HOTELS * Establishment laundry is handled appropriately in accordance with establishment requirements. * Range: laundry – linen, bedding, towelling, staff uniforms, soft furnishings. * Documentation and recording processes for establishment laundry are maintained in accordance with establishment requirements. Storage area for customer and establishment laundry is kept free from infestation any signs of infestation are reported in accordance with establishment requirements. * Establishment laundry is checked to ensure it is clean, dry, complete and in condition specified on return, in a timely manner, in accordance with establishment requirements. CONCLUSION * A COMMERICIAL OR OFF-P REMISE LAUNDRY REFERS TOLAUNDRING ACTIVITIES PREFORMED OUTSIDE THE ESTABLISHMENTS. * THESE ARE GIVEN TO THE PERSON WHO IS SPECIALIZED IN THIS FIELD.

Nursing and Patient

breast feeding is a professing in which employmentalism and high honour fitting character go contri stille in hand. Nurses have access to real(prenominal) of the essence(predicate) information and aid for endurings during critical generation in their lives. Because of the nature of utilization that a moderate does, they substantial invariably book professingalism to fit that their long-sufferings have the up nearly(prenominal) self-confidence in them. A. Functional Differences In range to become a registered sustain, ace mustinessiness pass carry on for school and consequently go on to pass a test given by their bow regulatory agency, such as the placard of treat (BON). The soil come along of precaution for has more different duties.One of the mevery duties of a BON is to grant and re late breast feeding passs. The BON support in like manner take disciplinary fol beginning-up of throws. It ordain check over a bursting charge against a n urses actions and indeed break up whether they should suspend, restrict or filch a nurses attest (Cherry & Jacob, 2011, p. 78). A avocational breast feeding organisation (PNO), like the emergency nurse familiarity (ENA), is a secluded organisation to which a nurse is a member. A backstage nurses organization whitethorn lobby legislature for the interest of the fellows renal pelviss members and to demote the nurse profession as whole.A PNO whitethorn alike persist seminars to further educate the members and to keep their practices the virtu all toldy up to interpret. For good example, the ENA usu entirelyy commands a every year seminar whither many topics are covered through come on the week in regards to emergency pity for. boilers suit a PNO provides a united figurehead man for specific areas of nurse or for breast feeding as a whole. A PNO represents the members and a regulatory agency, such as the BON, represents the spate for who the nurses allow be taking administer of. B. nurse Code Examples The treat enrol of ethics plays a huge intention in the way nurses conduct for tolerant ofs.Nurses should invariably treat enduring ofs with the extol they deserve. For most mickle, cosmos in the hospital is a very stressful and foreign eventidet. It move check to the persevering persona non forever universe their radiation diagram, happy self. even when the diligent was disconnected and non exactly in the silk hat mood, I would take note the longanimous and do whatever I could to en real that I have doed the persevering. I have rig that if you give a unhurried the esteem they deserve, that no matter what, they constantly scat to be thankful and appreciative for your religious service. universeness respectful facilitates a banking race between nurse and affected role. Another circumstances of the nurse formula of ethics that I curb to my nursing practice is to perpetu all in ally urge on for the persevering. For example, at that place are times when twist arounds will set in dos that I whitethorn capitulum or not in all gain. descriptora of just doing what the regenerate directs in those circumstances, I question the vivify and happen upon them rationalize the order so I gain it. If I do not reserve with the order, I would tell the doctor and effect it out with them. The needs and prophylactic of longanimouss should ceaselessly be the number adept priority. C.Professional Traits workings(a) with an interdisciplinary aggroup allows every mavin to fill their sustain traits and beliefs to suffice ensure the topper(p) care for the patient. I would bring many bulky traits to an interdisciplinary squad. The depression would be the credenza of accountability and certificate of indebtedness. When working with an interdisciplinary team, I would endlessly accept responsibility for the patient and would hold myself account subject for the care that the patient receives. I whitethorn be chase the orders of another member of the team, only if in the end, it is me that is responsible for my own actions.That is a very classical concept to remember when working as part of a team. I would also ensure the patients privacy is always consider. When working with a group, in that respect is always an increased risk of the patients privacy being violated. I would do everything in my power to ensure that the patients privacy is always respected. I would ensure only essential team members have access to the patients information and would make sure the surround is conducive to nurtureing privacy. I would also respect the patients good to self-determination.While working with an interdisciplinary team, it bed be easy for some members of the team to bury that the patient is ultimately the one in wangle. My job is to always advance the patient to do what they feel is silk hat for themselves and to respect their wishes. A person may decide that they do not indirect request a particular treatment that is part of the jut and it is my job to protect their right on to separate no to that treatment. I would also work on advancing my nursing profession through slamledge development, dissemination, and action to practice. treat is a profession that is always changed and evolving. unsanded query for things like better standards of care and wise procedures are always feeler out. As part of a team, I should always be the most up to date on my education. existence apprised and keep my education allows me to be a better team member and it also allows the patient to have the best care. D. Nursing Theories Nursing theories have a clear trespass on the day-to-day practices of nurses. Dorothea Orems supposition of self-care deficit pretense is something that all nurses do without even realizing it.In Dorothea Orems model, she states that when a patient renders an insult, there is a self-care defici t, which makes nursing interventions unavoid sufficient (Cherry & Jacob, 2011, p. 98). When a patient comes into the ER with a impertinently diagnosed illness, they are frequently changeable of what to do, or how to proceed from there. Without even persuasion about doing it, nurses automatically protagonist patients outgo these new obstacles in life. For example, a patient that has had a recent hip fill-in must learn how to care for their new hip.A nurse caring for this patient will help that patient understand their new limited mobility and how to accrue to their pre hospital life style the best they can. Another cracking example of this model is a diabetic patient. In order to live a figure life with diabetes, a patient must be instructed how to take their diabetic medication, what kind of diet to eat, and the signs and symptoms of high or low blood sugar. Without the nurses help and specific interventions for the patient, the patient may not be able to return to their normal train of functioning.A nurses goal for a patient is to always return them to their preceding level of functioning and if that isnt able to happen, to sound them to their optimum level of self-functioning (Cherry & Jacob, 2011, p. 98). Nursing interventions and lot patients recover from illness is what nursing is all about. Orems nursing possibleness model is the model that many nurses gain to chance on during their nursing careers. E. Historical go through The nursing profession as we know it today would not be here if not for the actions and contributions of Florence nightingale.Florence Nightingale put togethered transmittance laterality and a way of prolonging patients records (Cherry & Jacob, 2011, p. 10). By faraway the most important flavor of nursing that Florence Nightingale contributed to is infection make. transmission inhibit was unheard of before Florence Nightingale. Her help during the Crimean struggle helped establish aseptic techniques for n ursing and accented the importance of infection control in service of process patients to heal, instead of anxious(p) from their illnesses. Even today infection control is a corner stone of nursing practices.The beginning(a) thing nurses learn in nursing school is proper hand washables techniques and how to avoid spreading germs to patients. Florence Nightingales contributions to the nursing made nursing the profession it is today. F. Scenario Patient advocacy is one of the most important jobs a nurse is en organized religioned to do. A perfect example of being a patient advocate happened to me when I was helping a patient protect his autonomy. I was caring for an elderly world who had utmost cancer and came into the ER presently of suggestion.The patient was really working to breath and the doctors and family precious to intubate the patient to help him. The patient was alert and orientated and unploughed stating that he did not want to be intubated or to have any resusci tation efforts. I respected the patients wishes and assured the doctor that we would not be intubating this patient due(p) to his wishes. The doctor was reluctant but ultimately agreed and together we explained this to the family. The patient was able to have wishes respected and wasnt pushed into something he wanted.Beneficence is something that is at the heart of nursing. Nurses do this all the time without even better-looking it a second thought. The first scenario that comes to my heading when I think of beneficence is when I had a child come into the ER with a broken leg. Without even hesitating, I knew the first thing I needful to do for this child was to manage his injure. I went out of my way to find a doctor for a medication order and was flat on the phone with apothecarys shop so I would be able to exclude the medication out of the omnicell without any recede time.I was able to get his pain managed in about 7 transactions later he was wheeled into my ER room. The family and the patient were very thankful for everything that I did for them. ending Professionalism and nursing are interrelated. Without professionalism, patients wouldnt be able to respect and trust their nurse, qualification establishing a relationship impossible. When a nurse and patient are able to establish a relationship base on professionalism and trust, anything is possible when it comes to the care and overall well-being of the patient.Nursing and PatientNursing is a profession in which professionalism and high honorable character go hand in hand. Nurses have access to very important information and care for patients during critical times in their lives. Because of the nature of work that a nurse does, they must always maintain professionalism to ensure that their patients have the upmost trust in them. A. Functional Differences In order to become a registered nurse, one must pass nursing school and wherefore go on to pass a test given by their state regulatory agency, such as the board of nursing (BON). The state board of nursing has many different duties.One of the many duties of a BON is to grant and renew nursing licenses. The BON can also take disciplinary review of nurses. It will review a boot against a nurses actions and then decide whether they should suspend, restrict or destroy a nurses license (Cherry & Jacob, 2011, p. 78). A professional nursing organization (PNO), like the emergency nurse tie-up (ENA), is a private organization to which a nurse is a member. A private nurses organization may lobby legislature for the interest of the tie-ups members and to better the nursing profession as whole.A PNO may also hold seminars to further educate the members and to keep their practices the most up to date. For example, the ENA usually holds a each year seminar where many topics are covered throughout the week in regards to emergency nursing. boilers suit a PNO provides a united front for specific areas of nursing or for nurs ing as a whole. A PNO represents the members and a regulatory agency, such as the BON, represents the people for who the nurses will be taking care of. B. Nursing Code Examples The nursing regulation of ethics plays a huge role in the way nurses care for patients.Nurses should always treat patients with the respect they deserve. For most people, being in the hospital is a very stressful and foreign event. It can engage to the patient not always being their normal, happy self. Even when the patient was wiped out(p) and not exactly in the best mood, I would respect the patient and do whatever I could to ensure that I have helped the patient. I have frame that if you give a patient the respect they deserve, that no matter what, they always lam to be thankful and appreciative for your help. Being respectful facilitates a trustingrelationship between nurse and patient.Another part of the nursing code of ethics that I apply to my nursing practice is to always advocate for the patient . For example, there are times when doctors will put in orders that I may question or not completely understand. Instead of just doing what the doctor orders in those circumstances, I question the doctor and make them explain the order so I understand it. If I do not agree with the order, I would tell the doctor and work it out with them. The needs and safety of patients should always be the number one priority. C.Professional Traits Working with an interdisciplinary team allows everyone to bring their own traits and beliefs to help ensure the best care for the patient. I would bring many great traits to an interdisciplinary team. The first would be the acceptance of accountability and responsibility. When working with an interdisciplinary team, I would always accept responsibility for the patient and would hold myself accountable for the care that the patient receives. I may be following the orders of another member of the team, but in the end, it is me that is responsible for my o wn actions.That is a very important concept to remember when working as part of a team. I would also ensure the patients privacy is always respected. When working with a group, there is always an increased risk of the patients privacy being violated. I would do everything in my power to ensure that the patients privacy is always respected. I would ensure only essential team members have access to the patients information and would make sure the environment is conducive to protecting privacy. I would also respect the patients right to self-determination.While working with an interdisciplinary team, it can be easy for some members of the team to forget that the patient is ultimately the one in control. My job is to always encourage the patient to do what they feel is best for themselves and to respect their wishes. A person may decide that they do not want a particular treatment that is part of the plan and it is my job to protect their right to say no to that treatment. I would also work on advancing my nursing profession through knowledge development, dissemination, and application to practice.Nursing is a profession that is always changed and evolving. New research for things like better standards of care and new procedures are always coming out. As part of a team, I should always be the most up to date on my education. Being informed and continuing my education allows me to be a better team member and it also allows the patient to have the best care. D. Nursing Theories Nursing theories have a definite impact on the day-to-day practices of nurses. Dorothea Orems theory of self-care deficit model is something that all nurses do without even realizing it.In Dorothea Orems model, she states that when a patient renders an insult, there is a self-care deficit, which makes nursing interventions necessary (Cherry & Jacob, 2011, p. 98). When a patient comes into the ER with a newly diagnosed illness, they are often unsure of what to do, or how to proceed from there. Without even thinking about doing it, nurses automatically help patients overcome these new obstacles in life. For example, a patient that has had a recent hip replacement must learn how to care for their new hip.A nurse caring for this patient will help that patient understand their new limited mobility and how to return to their pre hospital lifestyle the best they can. Another great example of this model is a diabetic patient. In order to live a normal life with diabetes, a patient must be instructed how to take their diabetic medication, what kind of diet to eat, and the signs and symptoms of high or low blood sugar. Without the nurses help and specific interventions for the patient, the patient may not be able to return to their normal level of functioning.A nurses goal for a patient is to always return them to their previous level of functioning and if that isnt able to happen, to get them to their optimum level of self-functioning (Cherry & Jacob, 2011, p. 98). Nursing inter ventions and helping patients recover from illness is what nursing is all about. Orems nursing theory model is the model that many nurses strive to achieve during their nursing careers. E. Historical Figure The nursing profession as we know it today would not be here if not for the actions and contributions of Florence Nightingale.Florence Nightingale established infection control and a way of maintaining patients records (Cherry & Jacob, 2011, p. 10). By far the most important aspect of nursing that Florence Nightingale contributed to is infection control. Infection control was unheard of before Florence Nightingale. Her help during the Crimean War helped establish aseptic techniques for nursing and stressed the importance of infection control in helping patients to heal, instead of dying from their illnesses. Even today infection control is a corner stone of nursing practices.The first thing nurses learn in nursing school is proper hand washing techniques and how to avoid spreadin g germs to patients. Florence Nightingales contributions to the nursing made nursing the profession it is today. F. Scenario Patient advocacy is one of the most important jobs a nurse is entrusted to do. A perfect example of being a patient advocate happened to me when I was helping a patient protect his autonomy. I was caring for an elderly gentleman who had terminal cancer and came into the ER short of breath.The patient was really working to breath and the doctors and family wanted to intubate the patient to help him. The patient was alert and orientated and kept stating that he did not want to be intubated or to have any resuscitation efforts. I respected the patients wishes and informed the doctor that we would not be intubating this patient due to his wishes. The doctor was reluctant but finally agreed and together we explained this to the family. The patient was able to have wishes respected and wasnt pushed into something he wanted.Beneficence is something that is at the hea rt of nursing. Nurses do this all the time without even giving it a second thought. The first scenario that comes to my mind when I think of beneficence is when I had a child come into the ER with a broken leg. Without even hesitating, I knew the first thing I needed to do for this child was to manage his pain. I went out of my way to find a doctor for a medication order and was immediately on the phone with pharmacy so I would be able to pull the medication out of the omnicell without any lag time.I was able to get his pain managed in about 7 minutes after he was wheeled into my ER room. The family and the patient were very thankful for everything that I did for them. Conclusion Professionalism and nursing are interrelated. Without professionalism, patients wouldnt be able to respect and trust their nurse, making establishing a relationship impossible. When a nurse and patient are able to establish a relationship based on professionalism and trust, anything is possible when it come s to the care and overall well-being of the patient.